Company Name: Commercial Components

These are our standard terms of business which apply to all the work which we do, except where otherwise agreed in writing. By instructing us to proceed, you accept these terms.

1. Payment Terms

• All invoices must be paid for on order, delivery, or collection unless the purchaser has an approved credit account facility.
• Payment for account by credit card is not accepted.

2. Credit Account Terms

• Payment is due 30 days after the date of invoice.
• If payment is not received by this date, all credit terms can be withdrawn and the total amount will be due.
• The company reserves the right to charge interest at the rate of 4% above Bank Base Rate on overdue balances.

3. Ownership of Goods

• Title or ownership shall pass only when all payments have been received as cleared funds.

4. Invoice Queries

• Queries relating to an invoice will not be considered unless made in writing within 3 days of the invoice date.

5. Returns

• Any goods returned may be subject to a handling charge, details of which are available upon request.
• We reserve the right not to accept the return of goods specially ordered or upon orders correctly executed.

6. Pricing and VAT

• All prices will be those ruling at the time of delivery or collection.
• Value Added Tax will be payable at the current rate.

7. Claims for Shortages or Damages

• Claims for shortages, discrepancy, or damages must be made to us within 24 hours of receipt of goods.
• Packaging and damaged goods must be retained for examination.

8. Manufacturer Guarantees

• Parts are guaranteed by the manufacturers according to the terms of their guarantees.
• Should a defect occur because of faulty manufacture, return the parts to us with a completed claim form.
• We will submit a guarantee policy claim on your behalf to the manufacturer and use our best endeavours to ensure the claim is met.
• Payment must be made prior to a claim being submitted and all subsequent credits issued by the manufacturer will be passed on.
• We are not the agents for the manufacturer.
• We cannot accept liability should the claim be rejected by the manufacturer.

9. Limitation of Liability

• Except as otherwise expressly stated above, we accept no liability for loss or damage however caused whether by negligence or otherwise.
• Under no circumstances whatsoever shall we be liable for loss of profit, business interruption, loss of production, or any similar damage whether direct, indirect, or consequential however caused.

10. Old Unit Returns and Surcharges

• To receive credit on old unit returns (surcharges), the unit must be packed in such a manner as to avoid any damage in transit.
• All units must be in a clean condition and drained of oil where applicable.
• All units must be complete and fully assembled.
• All units must be of the same part number supplied.
• Damaged units are not eligible for surcharge reimbursement.
• All units must be returned within 1 month of supply.
• All old units must conform with the manufacturer’s old unit requirement.

11. Delivery

• We are not liable for any loss whatsoever or howsoever arising from non-delivery or late delivery.

12. Telephone Calls

• All telephone calls to and from Commercial Components may be recorded.