Privacy notice
Who we are
Commercial Components (Midlands) Ltd (company 09042860) is the controller of your personal data. ICO registration: ZB061884. Contact: Tamworth@commercialcomponentsmidlands.co.uk, 01827 426426.
What we collect
- Name, company, email, phone, delivery and invoice addresses.
- Trade account details: company and VAT numbers, director and accounts contacts, credit information.
- Orders, payments (handled by our payment providers; we do not store card numbers), and messages with us, including WhatsApp.
- Vehicles you save: registrations, test and service dates, and lookup results.
- How you use our website: pages, searches and favourites, and cookies (see Cookie notice).
Why we use it, and our lawful basis
- To take and deliver orders and run your account: contract.
- To assess trade applications and manage credit: legitimate interests.
- To keep accounts and records: legal obligation.
- Reminders about test and service dates you saved, and offers for parts: legitimate interests for existing customers, or your consent. You can opt out at any time.
- To prevent fraud and keep the site secure: legitimate interests.
Who we share it with
Only suppliers who help us run the business, under contract: our CRM and email system (HighLevel / LeadConnector), our website host, payment providers (Stripe, PayPal), our account system (Autovolt), Microsoft 365 email, our vehicle data provider (Vehicle Data Global), Cloudflare (spam protection on our forms), couriers, and parts suppliers when they deliver direct to you. Some are based outside the UK; where so, we use approved safeguards such as UK International Data Transfer Agreements.
How long we keep it
Order and account records: 6 years after the end of the financial year, for tax. Website accounts with no activity: deleted after 12 months. Marketing preferences: until you opt out.
Your rights
You can ask for a copy of your data, or for it to be corrected, deleted or restricted, object to how we use it, or ask to move it. Contact us; we reply within one month. You can also complain to the Information Commissioner’s Office at ico.org.uk.